Customer Testimonials

We enjoy hearing from you...

Over the years, we collected testimonies from our clients. We wanted to share some of them with you. We invite you to keep sharing your experience with us. We always like to hear that we are doing something right!

 

-> You flew us from Virgin Gorda to St Thomas on Dec 2015.I’m writing to let you know how pleased we were with trips we made with your company. It was a fun and memorable part of the vacation. And I was fun sitting up front and getting a tour of the islands. I’m sure your business will succeed with the hard work and professionalism of you and your team. We’re already talking about a return to BVI and we will book any travel with you. I will certainly recommend you to anyone traveling in the Caribbean.
Mike R.

-> We recently used your company to fly my family of 6 from Puerto Rico to Tortola and back. We had an excellent experience with our pilots especially during tropical storm Bertha. [You were] instrumental in helping us get hotel reservations in Puerto Rico during the storm. We visit the BVI frequently for family vacations and have never used your services, but anticipate that we will continue with your services. Keep up the GREAT work that you do, and we can highly recommend your services, without any reservation, to others!
Scott R.

-> I just wanted to take a quick second to tell you how thoroughly pleased our entire group was/is with respect to Fly BVI and our recent roundtrip charter with you. What a wonderful way to travel, I can't imagine we will ever do it differently again.
Brad B.

-> I wanted to take a minute to thank you and your entire team for the outstanding service we got last week on our trips to and from the BVI. As a 40+ year pilot, a former Air Force flying unit commander (5 times), [...], I know a bit about running a flight operation and can spot the good ones and the bad ones in no time at all. You have a first rate operation which I will certainly recommend to others and use again myself. Thanks very much for your attention to detail!
Tom F.

-> We would like to thank you for our very positive experience with Fly BVI. The reservation service was very responsive, your ground personnel was extremely helpful and efficient and both flights were smooth, on time and pleasant with the same friendly and professional pilot. Many thanks again.
Anne-Helene B. D.

-> The [...] family would like to thank you for your excellent service between Antigua and Beef island, it all added to the smooth running of our holiday . It was in great contrast to the service we have received from other carriers in the area. Both [pilots] made us feel immediately relaxed and confident in your competence and ability.
Dr. Hugh F.

-> Want to thank you for your excellent service on each end of our trip. You really made it that much more special! Gary G.

-> Merci pour la qualité de votre prestation: ponctualité et professionalisme manifeste du pilote. Excellent service. Pierre B. - From France

-> I wanted to drop you a line to thank you for facilitating a great day. Anegada is beautiful and the flight back was so much fun with the winds! I look forward to a return visit when I'm next down in the BVI. Lara B.

-> We just returned from our flights on Fly BVI last week. I am writing to tell you that we are completely satisfied with our experience - it was a pleasure from beginning to end. All of the employees we met were friendly, helpful and service oriented. Everything went smoothly on both flights, and we were helped through customs on both ends. Thank you and your company for making our travels an enjoyable part of our vacation experience!  Michael F.

-> Thanks again for making our arrival and departure from the islands so smooth and comfortable. We look forward to working with you again next year!  Robert S.

-> My wife , daughter and mother-in-law had a great experience with your plane and pilot!!!! We will use you again if needed and refer anyone to you that needs intra-island service. Evan D.

-> He [Fly BVI Pilot] was really terrific with my family (two of whom don’t love flying on small planes). He was very thoughtful in helping us navigate the maze of STT as well once we landed. Wonderful experience in both directions with FLY BVI -- will recommend highly… Todd H.


-> I wanted to circle back and tell you how good a job your team did for us on this trip. The service was very good and everything went perfect. I really appreciate this. My wife and I have been to the BVI’s 7 times in the past 4 years and have never used your company before. We will certainly use it again. Great job! Thanks. Eric B.

-> I wanted to send a brief note as to the wonderful experience we had with Fly BVI. From the moment we first inquired about our trip down to Virgin Gorda, to the clearance of Immigration and escort to AA in St. Maarten on our return trip, all exceeded our exceptions! Everyone we interacted with was knowledgeable, courteous and prompt! Please know we've already began spreading "the word" about Fly BVI. Rob O.

-> [...] one of the highlights of our vacation was the Fly BVI charter. We'll be back!! Kevin K.

-> I look forward to using your services in the future. [...] our pilot [...] was extremely professional and a very good pilot. Bill C.

Thanks again for a great job on both ends of our charter. You cooperation in accommodating our changing schedule made our entry and exit to Virgin Gorda the simplest part of our otherwise challenging travel ordeal. Mike H.


-> Flying with you guys was a great experience for the whole family! Thanks so much for all your hospitality! You have a great team! We'll definitely fly you guys again when we next return to the BVI! Tom G.

-> As a private pilot myself I am acutely aware of flight operations for small aircraft and I was very satisfied not only with the outstanding customer service aspects but also with the flight safety, aircraft condition, and professionalism of the FLY BVI crew. In particular they were very patient working with us to get through customs both at the Tortola departure and the St. Thomas arrival which was very much appreciated. Steven & Peggy B.

-> Please pass on our thanks to the rest of the FlyBVI team for their help in getting us safely and smoothly into the BVI! Lewis C.

-> Our entire crew wants to thank you for making that part of our trip so easy and enjoyable. Really, we can not put into words how great you and your team took care of us. You can be sure that we will be contacting you in the future and will definitely be passing your information on to any of our friends who may need charter service in your part of the world. Steve S.

-> Just a quick (albeit overdue) few words of thanks for the seamless and ever-so-professional service between San Juan and Virgin Gorda. It genuinely exceeded my expectations. Robert P.